Wiliot has unveiled the launch of WiliBot, an innovative generative AI (GenAI) chatbot designed to facilitate natural-language conversations with any ambient IoT-connected product. By leveraging the power of generative AI alongside vast amounts of real-time ambient physical world data, organizations—and eventually consumers—can engage in meaningful conversations about the products they create, source, distribute, and ultimately purchase.
With WiliBot, businesses can ask critical questions regarding their products and supply chains, such as: “What’s the shelf life of this product? How did it reach the store? Which product should I stock next, and why? Is this product safe to stock, and why? What is the carbon footprint of this product, and why is it so low or high?”
“Ambient IoT and generative AI are increasingly symbiotic technologies,” states Wiliot CEO, Tal Tamir. “Ambient IoT generates vast amounts of data about trillions of everyday things, and GenAI can uniquely make sense of all that data. On the flipside, GenAI learns by analyzing extensive data sets. To a significant extent, that data has thus far been finite; however, ambient IoT offers massive new datasets that platforms like WiliBot can utilize to detail products, materials, supply chains, and all elements connected to the internet.”
Key Takeaways:
- Wiliot’s Ambient Data Platform integrates stamp-sized, self-powered IoT Pixels attached to products, packaging, containers, crates, and pallets. These IoT Pixels communicate via Bluetooth to relay information such as location, temperature, humidity, and carbon footprint to the Wiliot cloud, where businesses can analyze the data.
- Wiliot’s AI and machine-learning algorithms can identify supply chain “events” and automatically generate alerts or AI-driven responses, enabling businesses to mitigate issues or optimize their operations. For instance, the system detects when shipments of produce or pharmaceuticals are exposed to unsafe temperatures.
- Looking ahead, the integration of ambient IoT and generative AI will extend to consumers, both in-store and at home, through a network of mobile applications. This will empower consumers to interact with their products, gaining insights into carbon footprints, material compositions, ethical sourcing practices, quality, safety, and more.
- Wiliot’s Ambient Data Platform has shown that food shrinkage accounts for approximately 5% of goods in the food supply chain—representing food that is lost, damaged, or spoiled before making it to store shelves.
- Moreover, the Wiliot platform addresses two-thirds of these food shrinkage issues, ensuring a safer food supply, enhancing customer satisfaction, and reducing costs, while WiliBot is poised to democratize access to these insights across organizations.