Food and Beverage Business
Supply Chain

HIVED Teams Up with Nespresso for Electric Delivery Services

HIVED Teams Up with Nespresso for Electric Delivery Services electric deliveries, hived, Logistics, Nespresso, Partnerships, Sustainability Food and Beverage Business

Nespresso has partnered with HIVED to offer all-electric delivery services to its customers throughout London.

This collaboration intends to enhance customer convenience by allowing them to choose their preferred delivery times.

Every delivery from HIVED is powered by 100% electric vehicles, significantly minimizing carbon emissions by up to 76% per parcel. This includes eco-friendly operations from the distribution center to the depot.

HIVED boasts an impressive 99% first-time delivery success rate, surpassing the industry average of 90%. Additionally, with a Trustpilot rating of 4.8 based on approximately 5,000 reviews, the service is highly regarded by customers.

Murvah Iqbal, co-founder and co-CEO of HIVED, expressed enthusiasm about this partnership: “Nespresso is an incredible cup of coffee, and we are delighted to be working as its delivery partner. Londoners can now get their coffee moments with an elevated and more sustainable delivery experience at the same time.”

Furthermore, this partnership is projected to reduce CO2 emissions by up to 10,000 kg per month, based on around 60,000 Nespresso deliveries in London. This reduction is comparable to the greenhouse gas emissions produced by an average passenger car traveling approximately 37,500 miles.

HIVED, with its stellar performance, maintains a 99% first-time delivery attempt rate, significantly higher than the industry standard. Its Trustpilot rating of 4.8 from around 5,000 ratings underscores its commitment to customer satisfaction.

CEO of Nespresso UK & ROI, Anna Lundstrom, emphasized the importance of the delivery experience: “As a direct-to-consumer brand, the delivery moment can often be the first physical experience of Nespresso for our customers. We want to make sure every delivery is elevated, seamless, and as sustainable as possible, which is why HIVED is the perfect partner to help us achieve this ambition.”

She added, “HIVED provides personalized choices that suit our customers’ individual preferences, and their delivery service fits seamlessly into the Nespresso experience.”

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